When it comes to shipment delivery, you would surely look for a service that offers rapid and reliable facilities without delay. FedEx is trustworthy for many people in the US and offers services to more than 220 countries and territories. The unmatched air-route authorities and transportation structure, and leading information technologies make this brand the customer’s favorite. Though one of the largest shipment delivery services, FedEx still believes that it could do better and serve its customers more satisfactorily. To provide the best possible services and get to know about the quality of service it offers, a FedEx customer survey is conducted at www.fedex.com/welisten.
This online 10 minutes survey lets you develop any issues or complaints you might have encountered while taking up FedEx facilities. To increase customer satisfaction, they want to know genuine reviews and feedback through this survey. You can be a part of this survey by accessing their survey portal page and filling up the required information. To assist you at every step, all the details regarding this survey have been covered in this article. So without any delay, take up the FedEx survey feedback, and you can be the lucky one to win rewards.
Importance of FedEx Welisten Survey
FedEx requests its clients and customers to take up their online survey at www.fedex.com/welisten. It is done to help them provide enhanced customer services and better administration. Any needs and requirements from the customers’ end are acknowledged and considered through this survey. The major objective behind this survey is to have many happy customers and strive for excellence. Satisfied customers are an asset to them and thus, arises the need to conduct this survey.
This www fedex com welisten survey calls for just 5-10 mins to be devoted, and in return, you can get rewarded for the same. You can win FedEx survey coupons which gives discount on your future services with them. If you have visited FedEx lately or have taken up any of their services, then take up the survey at fedex.com/welisten and share your valuable feedback to them.
FedEx Customer Satisfaction Survey Rules and Regulations
| Survey Name | FedEx Office Survey |
| Time to complete | 5 – 10 minutes |
| Receipt Validity Period | 3 to 7 Days from the Date of Purchase |
| Website Link | www.fedex.com |
| Survey Page | http://www.fedex.com/welisten |
| Rewards | $5 to $7 off coupon or 10% – 15% off coupon code |
Certain conditions need to be fulfilled before you start with the FedEx survey process. They have been enlisted below:
- Participants must be 18 years or older.
- No prize alternatives or exchanges for the winners are permitted.
- FedEx employees or their immediate family members are not allowed to take up the survey.
- Candidates must be legal residents of the US.
FedEx Rewards
If you have recently visited FedEx or taken up their services, then the FedEx office survey is worth taking up for you. This customer satisfaction survey aims to improve its serviceability and overcome its flaws in your next visit. You can indeed win rewards for sharing your experience and suggestions with them. Taking up the FedEx we listen survey is quite simple and does not require much time. It can be taken online in just 5-10 minutes without any complexity.
When the survey is finished, the lucky participants can get a chance to win a FedEx discount code. In addition, you can get rewarded with a $5 to $7 off or 10% to 15% off discount code that you can redeem during your future FedEx transactions. FedEx appreciates your efforts and time in taking up this feedback, and thank you for the same. It provides you with FedEx coupons. This keeps the customers encouraged and satisfied and helps to maintain a healthy company – customer relation.
How to Enter www.fedex.com/welisten Survey?
You can take up FedEx guest satisfaction surveys online by visiting the website meant for the particular purpose. Then, you can follow the steps mentioned below to give your valuable feedback:
1. Visit the FedEx’s official survey website, www.fedex.com/welisten.
2. Choose your preferred language between English and Spanish to take the survey.
3. Some information regarding the FedEx Welisten survey will be displayed on the page. Read the information and click on “Next” to proceed further.
4. It asks the type of service during your visit. Select the desired option and click Next.
5. It asks whether you have a receipt or not from your transaction.
6. If you don’t have receipt click on ‘No’. Then it asks to enter the store number.
7. If you have the receipt, click on ‘Yes’ and enter the Location Code.
8. They may now ask you to enter the date and time of your visit as per your receipt. Enter the details correctly.
9. Certain questions will appear on your screen that you need to answer honestly.
10. Give your comments and reviews wherever asked and required.
11. Enter your valid email address and click Next to complete the survey process and get your reward.
Prerequisites for Giving FedEx Feedback
- A purchase receipt from FedEx.
- You must have a valid email id.
- A mobile, tablet, or PC device.
- Good internet connection.
- Basic knowledge of English or Spanish.
FedEx Survey Feedback Questions
When you take up the FedEx express customer survey, it asks certain questions which you need to answer based on your experience. To make you familiar with these, we listed some questions.
Answer the following questions with the options: Totally Agree, Agree, Sometimes Agree / Sometimes Disagree, Disagree, Totally Disagree, I Don’t Know / Undecided
- Is FedEx the best express transportation company in the market?
- Has your experience with the FedEx service been very satisfactory?
- Do you feel confident when you use FedEx express to send your shipments?
- Does FedEx express provide you with the information that you need about your shipments?
- Are FedEx express rates appropriate for the level of service provided?
For the following questions, rate your experience from 1 to 5, 1- Very Dissatisfied, 2- Somewhat Satisfied, 3- Moderately Satisfied, 4-Satisfied, 5- Very Satisfied.
- Based on your experience, how satisfied are you with the FedEx onboarding process?
- How would you like to rate the onboarding representative for his knowledge of FedEx services and solutions?
- How would you like to rate your overall shipping experience with FedEx?
- Rate your level of satisfaction from 1 to 5 as above, for the following functions within the shipping tool that you have used:
- Shipping / Create a label, Tracking, Delivery notification by email for packages sent, Address book, checking rates and transit times, Manage multiple users each with different login credentials, Schedule pickups, Determine proper international shipping documents, Estimate duties and taxes, Overall satisfaction with the FedEx shipping tool
- Share your comments with us. How can we do better?
FedEx Contact Details
- Phone Number: 1-800-463-3339.
- Email: ir@FedEx.com
- FedEx hours: 09:00 a.m. to 08:00 p.m
- Support Hours: 11 hours a day, 6 days a week.
- Headquarters Address: FedEx Corporation, 942 South Shady Grove Road, Memphis, TN 38120, USA.
- FedEx Near Me Locator: www.fedex.com/locate/
About FedEx Express
FedEx Corporation is a global courier delivery service company in America, which has its headquarters in Memphis, Tennessee. Established in 1973, their major operations include post-conveyance, cargo sending, expedited delivery, and outsider coordination. FedEx Office is a courier service store chain with a retail outlet for FedEx Express and FedEx transporting, like printing, duplicating, and restricting administrations. FedEx offers its services and deliveries to more than 220 countries and territories. It is one of the industry’s leading express distributors that provides rapid, reliable, and time-definite deliveries. Being the world’s largest express transportation company, it provides fast and reliable services for more than 3.6 million shipments each business day.
FAQs
To leave feedback for FedEx, you can go to www.fedex.com/welisten survey.
For FedEx customer service feedback, you can take up the customer satisfaction survey mentioned above.
You can call on 1800-463-3339, share your tracking number, and tell them you would like to praise the FedEx delivery driver.
FedEx is owned by Frederick W. Smith, who is the chairman and CEO.
FedEx opens at 09:00 a.m.
FedEx stores close by 08:00 p.m.
For any complaints or queries, you can contact the FedEx customer support number 1-800-463-3339 or access the support link www.fedex.com/en-us/customer-support.html.
FedEx awards some kinds of coupons or discount codes to its customers for taking up the survey.
FedEx does not offer any gift cards.
You can check the store locator to find the nearest FedEx drop off based on your current location: www.fedex.com/locate/
Final Thoughts
To keep you worry-free about your shipments and packages, FedEx provides the best services without any complaints. It offers one of the top transportation facilities delivering your shipments on time. To serve you better, they want to know a little about their services, and for this, a www.fedex.com/welisten survey is conducted. Being a FedEx customer, this survey is a perfect means to tell them what improvements they need to make in their facilities. This article brings you all the details about the FedEx/Welisten survey and how you can take it to your comfort zone. And getting a chance to win rewards for this survey could be no less. So if you have taken up FedEx services, do not give it a thought and give your feedback to help them serve you better.