Lowe’s Companies Inc. or Lowe’s is an American retail franchise that specializes in home improvement. It was founded in 1921 and has its base in North Carolina. Additionally, it operates a chain of stores in the United States, Canada, and Mexico, making it one of the most successful retail chains. In order to understand the customer’s needs better, this retail firm has introduced a brilliant game plan called Lowe’s customer survey. Customers who take up the survey and provide feedback regarding their recent experience at Lowe’s will get a chance to win a free prize money worth $500. Moreover, it is available online at www.lowes.com/survey so that all those who are interested can happily share their thoughts from their homes with a great comfort.
Best thing about this customer experience survey is it is free to participate, and customers can participate in it as many times as they wish with a fresh purchase receipt everytime. There is a maximum of one entry per week per person, and lucky customers can win many terrific prizes every month. But, there are a few rules and regulations that participants should keep in their mind before participating in the feedback. All this survey ‘srules and requirements are listed below.
Importance of Lowe’s Feedback
Customer satisfaction is very important for the company’s growth and business. Therefore, this brand has developed a feedback program to grow their business in a highly competitive market. This analysis includes several questions prepared by Lowe’s officials about the company’s products and services. Customers need to ensure that their feedback is honest such that the company can make all those required changes and improvements. Although participants need not worry about giving bad feedback about a service or product, Lowe’s keeps this information confidential. Management department of this brand carefully goes through everyone’s feedback and improves areas they lack, leading to a great overall customer experience and services. Also, Lowes com guest satisfaction survey acts as a cross-over between the company and customers to maintain a healthy relation.
This is an online survey such that participants can complete from the comfort of their homes at their own pace. Besides, Lowe’s rewards its customers for investing their time and providing valuable feedback. Upon the successful completion of Lowes customer experience survey, customers will get free entry into the Lowe’s sweepstakes. There will be lucky draws every month in Lowes survey sweepstakes, and a few lucky customers can win $500. Customers can use this reward to save money on their purchases. Lowe’s great marketing strategy creates trust among the people and helps to attract new visitors.
Lowe’s Guest Satisfaction Survey Rules and Regulations
| Survey Name | Lowe’s Customer Experience Survey |
| Time to Complete | 5 to 10 Minutes |
| Receipt Validity Period | 7 Days |
| Website Link | www.lowes.com |
| Survey Page | www.lowes.com/survey |
| Rewards | $500 Cheque |
- Most importantly, you must have a Lowe’s purchase receipt in order to participate in this survey.
- This survey is only for the United States’ residents.
- Participants must be 18 years old or above.
- All representatives associated with this company and their families are restricted from participating in it.
- You must complete the survey within 7 days of receiving your receipt.
- Moreover, a valid email address and contact number are required.
- It must be acknowledged that rewards are non-transferable.
- Customers can only participate in the survey once a month.
My Lowes Feedback Rewards
Lowe’s is known for taking a great concern and goodness towards its customers, which is why it has such a huge reach and popularity. This retail store respects the precious time of its customers and rewards them for taking up this feedback. Also, it is an online survey such that participants can attend it from their homes at their comfortable time. Besides, at the final stage of this analysis, people will receive free entry into the Lowe’s monthly sweepstakes.
In the monthly sweepstakes, Lowe’s officials will pick a few customers, and those few people will get to win exciting rewards such as $500 cash prizes and much more. Besides, the list of winners of www.lowes.com/survey and sweepstakes will be announced on this firm’s official website. And they will be able to save big money on their next purchase at any of this retail’s store.
How to Enter www.lowes.com/survey & Win $500?
1. Go to Lowes Customer Survey website so as to share your feedback and enter sweepstakes.
2. Choose your preferred language between English and Spanish and click on ‘Next.’
3. Please keep your receipt near you and enter the 18-digit identification number printed on your Lowe’s purchase receipt and proceed.
4. Start the survey by rating your overall satisfaction based on your experience of your recent visit to Lowe’s store.
5. Now, answer all questions on the questionnaire on a scale from unsatisfactory to excellent. Questions are usually related to their visits and purchases, the nature of staff support, customer care, flights, and services.
6. To enter Lowes sweepstakes, you must enter your name and email address.
7. Finally, click’ Next’ to end the survey, and you will receive an entry into its sweepstakes.
Prerequisites of Lowes Survey
- Participants must own laptops, computers, tablets, or smartphones with internet access to participate in the online survey.
- People must understand English or Spanish to take part in Lowes/survey.
- A valid email id and contact number is required to participate in this feedback.
Alternated Method to Enter Lowe’s Survey Sweepstakes
Customers can also participate in the Lowe’s sweepstakes through the mail-in entry method by following all steps as given below.
- Participants should fill in their credentials in a 4″x5″ card such as name, address, phone number, city, state, zip code, and date of birth on a piece of paper.
- Mail these details to Lowe’s office – Lowe’s 2014/2015 Customer Satisfaction Survey Sweepstakes, P.O. Box 2274, Framingham, MA 01703-2274 USA.
Lowe’s Customer Experience Questions
In this satisfaction survey, participants should answer various questions regarding products, staff nature, cleanliness, delivery, customer care, etc.
For example –
- Rate your overall satisfaction during your recent visit to Lowe’s.
- How clean is the store?
- Did the staff greet you as soon as you entered the store?
- Give your rating on the staff’s behavior.
- Is moving from one section to another easy?
- What did you purchase at lowes?
- Share your experience at the billing counter?
Lowe’s Contact Details
- Contact Number – 800-445-6937
- Email – customercare@lowes.com
- Lowe’s Near Me – www.lowes.com/store
- Working Hours – 6 AM to 10 PM
- Support Hours – 8 AM to 10 PM
- Headquarters Address – Lowe’s Customer Care (CON8), P.O. Box 1111, North Wilkesboro, NC 28656.
About Lowe’s
Lowe’s is the world’s second-largest home goods retailer with stores in the United States, Canada, and Mexico and stores for home appliances and white goods. Besides, shoppers can easily purchase Lowe’s products online or in its physical stores. Lowe’s, North Wilkesboro Hardware, was opened in 1921 by Lucius Smith Lowe in North Wilkesboro, North Carolina. After Lowe’s death in 1940, his daughter Ruth Buchan, who sold the company to brother James Low that same year, took over the business. Since its inception, it has been offering consumers lots of new discount solutions and lots of genuine advice for consumers who want to do something independently without any help of experts.
FAQs
Lowe’s gift card holders can check their balance in the gift card balance section by entering their card and PIN number on the official website of Lowe’s www.lowes.com/l/gift-card-balance.
Lowe’s stores close around at 10 PM in mostly all locations.
Usually, all of Lowe’s outlets get opened at 6 AM.
Lowe’s is owned by Carl Buchan.
People can buy Lowes coupons in its official website at the gift coupons section.
Lowe’s sells a great range of gift cards. For more details one can visit www.lowes.com/l/shop/gift-cards.
Lowe’s gift coupons are redeemable by making your desirable purchases regarding this retail online and entering the 15-digit code which will be under the barcode of your coupon in “Promotional Code” during your checkout at Lowe’s stores. Finally, click on “Apply Code”.
Customers when taking part in Lowe’s feedback survey and sharing their honest opinions will enter into its sweepstakes. And from those people there will be some lucky winners picked in these random drawings, who will get to win $500.
Customers can give feedback on Lowe’s delivery by contacting its customer care at 1 (800) 445-6937 or by mail to customercare@lowes.com.
Customers should pump fuel at Lowe’s foods gas stations and save $5 per gallon for every $100 by using low gas rewards. But before all that, one must link their rewards to this brand’s “Speedy reward card”.
Customers can redeem Lowe’s fuel rewards by linking their fresh rewards with a “Speedy rewards card”.
Visitors can use as many gift cards as they wish at Lowe’s.
Online stores like QuickcashMI will buy customers’ Lowe’s gift cards.
People can sell their unwanted Lowes gift cards at any online marketplace. For example, Gift Card Granny.
MyLowe’s is Lowe’s card where purchasers will have their purchase history in it.
Customers can get a copy of the Lowe’s receipt at the billing counter in the Lowe’s store.
No, Lowe’s is not owned by Walmart.
Of course, Lowe’s is better than Home Depot because it focuses on steering customers to specific brands. Also, Lowe’s provides great overall customer service.
Conclusion
Lowe’s is committed to providing the best possible customer experience. For this reason, they invite customers who have recently purchased from any of this brand’s store in the United States. Customers are asked to provide their honest feedback and experience regarding Lowe’s. And such an information is important in improving the quality of products and services. So, if you recently visited this firm, save your purchase receipt and visit www.lowes.com to complete the online survey and get entry into these sweepstakes. Moreover, the Lowe’s management will pick a few customers in the monthly sweepstakes, and these lucky customers will get a chance to win a Lowe’s gift coupon worth $500. This article is intended to give every detail about Lowe’s feedback survey such that customers won’t face any issues while partaking in it.