Long John Silver’s is one of the American fast-food chains that specializes in seafood. They serve various seafood and deals with the fresh supply of salmon, clams, cod etc., from the best place possible, i.e., the ocean. Their menu is filled with mouth-watering dishes which anyone cannot resist. With such a kind of food business, it’s important to ensure the loyalty and happiness of the customers. The www.mylongjohnsilversexperience.com survey proves to be a useful tool in refining customer services.
Long John Silver’s customer satisfaction survey is available on the official site of Long John Silver’s. This feedback survey gives a close insight into customers’ views about the company’s products and the other facilities. My Long John Silver’s Experience survey eventually helps the company to upgrade those particular services and products. To thank their customers for spending their valuable time participating in the feedback survey, they reward them by giving coupon codes and free food items.
Importance of Long John Silvers Customer Satisfaction Survey
In such a food business, one must think out of the box to get more customers and maintain a loyal customer base. www.mylongjohnsilversexperience.com survey is one such practice that keeps tabs on satisfaction of customers. Long John Silver’s feedback survey is a convenient method for customers to state their opinions. It is a developmental as well as a marketing step towards a successful business. It is efficient in terms of keeping customers happy as well as contended. A feedback survey acts as guidance in resolving issues raised by customers. This is a promotional stunt that attracts new customers to their store.
Nobody would let go of the opportunity of getting free fried food. Long John Silver’s gives free fish fries and fries for filling the www.mylongjohnsilversexperience.com survey. Not only free food, but it also gives coupons and gift cards. Long John Silver’s becomes customers’ voices, which they use to reflect their views and issues. Even if customers are not happy with any of the services provided by the company, they can openly tell their issues without any hesitation. Customers identify faulty areas by mentioning them in surveys, and the company analyzes those feedbacks and then focuses on strengthening those areas. Hence, the company makes sure that it provides quality food and services. customers contribute to the growth of the company by adding their precious suggestions.
Long John Silver’s Feedback Survey Rules and Regulations
| Survey Name | Long John Silver’s Customer Survey |
| Time to complete | 5 to 10 minutes |
| Receipt Validity Period | 14 days |
| Survey Coupon Validity Period | 90 days |
| Long John Silver’s Website | www.ljsilvers.com |
| Survey Page | www.mylongjohnsilversexperience.com |
| Rewards | Free fish, fish chips or fries |
- Your age should be 18 or above.
- You must keep the receipt of your recent purchase from the store.
- You can make one entry with one store receipt.
- Coupons cannot be transferred to other terms.
- Long John Silver’s employees and their immediate family members cannot participate.
- You should be a legal resident of the United States.
- You should note the coupon code to redeem it on your next purchase.
- Offers might differ from time to time.
- You must participate in the feedback survey within the stipulated time from the issue of your receipt.
- You should redeem the validation code earned for filling the feedback survey within 60 days of receiving the code.
Long John Silvers Rewards for Taking Survey
Long John Silvers Survey is an official way to get free food and other offers just by completing a survey. A feedback survey is an amazing opportunity initiated by a company. To appreciate customers for their priceless effort and time invested in filling surveys, Long John Silver’s rewards them with free food such as fish and fries. customers are given a validation code at the end of the survey. These codes are redeemable and can be used on your next purchase in store. offers are not always the same all time. That is why it is important to keep a note of validation code.
Reward is based on this code that you have received after submitting a feedback survey. Offers can be a free basket of fries and fish when you buy a drink, 2 pieces of fish fries or fish or fish chips etc. Hence offers are endless and a chance no one should miss. They also have various coupons and gift cards with exciting discounts and offers on various food items you can use on your purchase from the store. customers will not only save some money but also get some delicious free food. So, make sure you visit the store and fill out a feedback survey.
How to Take Part in www.mylongjohnsilversexperience.com Survey?
1. First, open the browser on your device and go to the official Long John Silver’s Survey link- www.mylongjohnsilversexperience.com.
2. As the page opens, you can change the language of the survey to your desired language.
3. Enter the store number and ticket number mentioned at the top portion of your receipt. After entering the details, click on the yellow ‘Start’ button to proceed.
4. On the next few pages, you will find questions based on your experience and your opinion about the store and its food services. All the questions are in objective form and can be easily understood. You have to rate from highly satisfied to highly dissatisfied. Click on the ‘Next’ button to turn to the next page.
5. At the end, it will ask whether you experience any problem or not during your visit. Choose the appropriate option.
6. After answering all the questions, click on the ‘Next’ button to receive the validation code. Note that offer code on your receipt and avail the rewards on your next visit.
Long John Silvers Customer Survey Prerequisites
- You must have a device such as a smartphone, laptop, desktop etc.
- As it is an online procedure, you should have a stable internet connection.
- You should have a basic knowledge of either English or Spanish because the feedback survey is available in only these two languages.
- You are required to have your valid email id and phone number.
My Long John Silvers Experience Survey Questions
As it is an online procedure, customer satisfaction survey questions are designed appropriately for the convenience of the majority of the crowd. The questions are simple in form, and the customers have to answer with the rating scale. They have to rate the services according to their recent experience. The questions are related to the customers’ opinion about the food, location, quality of products, cleanliness and price of the food items etc. Some of the questions are as follow:
- What was the visit type, day and time?
- Rate your overall satisfaction with your experience at Long John Silver’s
- Rate the taste of the food, ease of reading the menu card, temperature of food, variety in the menu.
- Are you likely to recommend Long John Silver’s to your friends and relatives?
- Whether you were greeted by the staff and about their behavior?
- Did you order fish, and were you satisfied with your dish?
- Which promotional items you ordered for yourself and rated that item?
Long John Silver’s Contact Details
- Phone Number: +1 502 815-6100
- Email: info@ljsilvers.com
- Long John Silvers Hours of Operation: 10:30 AM to 10:00 PM from Monday to Sunday
- Support Hours: 24X7 via email
- Headquarters Address: 10350 Ormsby Park Place, Ste. 300, Louisville, KY 40223
About Long John Silver’s
Established in 1969, Long John Silver’s is a popular American chain of fast-food restaurants. The specialty of this restaurant is its amazing variety of seafood. They make sure to use fresh and best ingredients from real sea-places. Long John Silver’s name is derived from the famous Robert Louis Stevenson’s character in the novel ‘Treasure Island,’ pirate Long John Silver. They believe in celebrating food, and their belief is evident in the food they serve. They provide bell-ringing service, making the customer feel that they are sailing in the sea with an amazing variety of seafood.
FAQs
You can use the find the store locator feature on their official website; www.ljsilvers.com/store-locator. You have to enter your zip code to find the nearest store.
Long John Silver’s opens at 10:30 AM every day.
Most of the Long John Silver’s closes at 10:00 PM.
The owner of Long John Silver’s is LJS Partners LLC.
You can file a complaint by calling +1 502 815-6100, by writing an email to info@ljsilvers.com
Yes, around 300 stores were shut during 2020.
Long John Silver’s corporate website is www.ljsilvers.com.
There are 708 Long John Silver’s stores.
Conclusion
Long John Customer Satisfaction survey is one of the accurate ways of getting honest feedback from its customers. The company takes help from the suggestions in the www.mylongjohnsilversexperience.com survey to make their customers happy and achieve excellence in such a competitive food business. They do the needful for the benefit of the company with the help of customers’ feedback. No matter what kind of feedback you give, whether you appreciate or criticize their products and services, Long John Silver’s rewards all their customers because they value your opinions and believe in working on their performance to provide the customers with nothing but the best.